At Dr. Gaggan Singh – Consultant Geriatrician, accessible via https://www.drgaggandeepsinghalg.co.uk/, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or contact us.

1. Data Controller

The data controller responsible for your personal information is:

Dr. Gaggan Singh – Consultant Geriatrician
Email: alg@fortiusclinic.com
Phone: +44 203 929 1024

2. Information We Collect

We may collect the following types of personal information:

• Contact details: Name, email address, phone number, and postal address, if you provide them via contact forms or email.

• Medical inquiries: Any information you voluntarily share regarding your health or medical history when seeking advice or appointments.

• Technical data: Information automatically collected when you visit our website, such as IP address, browser type, operating system, and pages visited.

• Cookies and tracking data: See our Cookie Policy for details.

3. How We Use Your Information

We use personal information for purposes including:

• Responding to enquiries and booking appointments

• Providing medical advice and consultations

• Complying with legal and regulatory obligations

• Improving our website and services

• Sending relevant information or updates if you opt-in to receive communications

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Your consent (e.g., newsletter or email communications)

• Contractual necessity (e.g., providing medical consultations)

• Legal obligation (e.g., medical record keeping requirements)

• Legitimate interests (e.g., website analytics and service improvement)

5. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Healthcare providers or clinics for the purpose of providing medical care

• IT service providers for website hosting and technical support

• Legal authorities, if required by law

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes listed above or as required by law. Once no longer needed, your data will be securely deleted or anonymised.

7. Your Rights

Under UK and EU data protection laws, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your personal data

• Object to processing or request restriction

• Withdraw consent at any time, where processing is based on consent

• Lodge a complaint with a supervisory authority (e.g., the ICO in the UK)

To exercise your rights, contact us at alg@fortiusclinic.com.

8. Security of Data

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, or disclosure.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

10. Cookie Policy

We use cookies to enhance your experience on our website. Cookies help us analyse traffic and improve usability. You can manage or disable cookies in your browser settings.

For more information, please see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date will be updated accordingly. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions regarding this Privacy Policy or how your data is handled:

Email: alg@fortiusclinic.com
Phone: +44 203 929 1024
Website: https://www.drgaggandeepsinghalg.co.uk/

This policy is fully aligned with UK GDPR and the Data Protection Act 2018.